Question 1

What is Volentis.ai?

Accepted Answer

Volentis.ai is a European enterprise AI platform that provides specialized AI agents and document intelligence for HR, Legal, Compliance, IT, Finance, and International departments. It is designed to answer employee questions using approved company documents, with source attribution and audit trails. Volentis B.V. is headquartered in Zoetermeer, the Netherlands.

Question 2

How does Volentis.ai prevent AI hallucinations?

Accepted Answer

Volentis.ai uses Retrieval-Augmented Generation (RAG) architecture. Answers are grounded in the customer's approved documents, and if the information is not in those documents, the agent is designed to reply "I don't know" instead of generating a guess. Every answer includes a citation showing the source document and paragraph.

Question 3

How does Volentis.ai support GDPR-governed deployments?

Accepted Answer

Volentis.ai is designed for GDPR-governed enterprise use and describes its role for customer content as a Data Processor under Article 28. Customer data is not used for AI training, and contractual GDPR details should be confirmed in the Data Processing Agreement for the specific customer deployment.

Question 4

How does Volentis.ai support EU AI Act readiness?

Accepted Answer

Volentis.ai is designed for EU AI Act readiness with transparency, source attribution, audit trails, and disclosure that responses are AI-generated. Exact EU AI Act classification and obligations should be assessed per use case and deployment context.

Question 5

Where is customer data stored?

Accepted Answer

The site describes EU data residency for customer data. Core site context names Germany and the Netherlands; Intellimetrix page context names France and the Netherlands for that module. Single-tenant deployment provides further control, and customer-managed/on-premise deployment is marked as coming soon/contact-for-timeline.

Question 6

Does Volentis.ai train on customer data?

Accepted Answer

No. Customer data is never used to train or fine-tune any AI model — not Volentis's models, and not any third-party models. Customer documents are only used at query time to retrieve relevant passages for the specific employee asking a question.

Question 7

How is Volentis.ai different from ChatGPT or Microsoft Copilot?

Accepted Answer

Unlike general-purpose assistants, Volentis.ai is designed to ground answers in a company's own approved documents and provide source citations. It is positioned for EU-governed enterprise deployments, does not train on customer data, and provides specialized agents per department.

Question 8

Which integrations does Volentis.ai support?

Accepted Answer

Volentis.ai integrates with Microsoft SharePoint, Microsoft Teams, Slack, and HR systems including SAP SuccessFactors, Workday, AFAS, and Personio. Enterprise Single Sign-On is supported via SAML 2.0 and OpenID Connect. Custom connectors can be built on request.

Question 9

Which AI agents are available?

Accepted Answer

Volentis.ai offers six specialized agents: HR Agent, Legal Agent, Compliance Agent, IT Agent, Finance Agent, and International Agent for multi-country organizations. Each agent is tuned to the terminology, documents, and question patterns of its department.

Question 10

Which deployment options are available?

Accepted Answer

SaaS multi-tenant is the fastest deployment option and shares infrastructure across customers in the EU. Single-tenant provides a dedicated environment with bring-your-own-key (BYOK) encryption. Customer-managed/on-premise deployment is described on the deployment page as coming soon/contact-for-timeline.

Question 11

How much does Volentis.ai cost?

Accepted Answer

Pricing depends on number of users, document volume, and deployment tier. Three tiers are published on the pricing page: Starter (up to 500 users, one agent), Professional (up to 2,000 users, multiple agents), and Enterprise (unlimited, with single-tenant or on-premise options). Contact sales for a specific quote.

Question 12

How long does implementation take?

Accepted Answer

Most SaaS multi-tenant deployments are live within two to six weeks, including document ingestion, policy review, and user training. Single-tenant deployments typically take six to twelve weeks depending on infrastructure scope. Customer-managed deployment timelines should be discussed with Volentis.

Question 13

Which languages does Volentis.ai support?

Accepted Answer

The user interface is available in English, Dutch, German, and French. The AI agents are described as supporting 30+ languages, including all 24 official EU languages. Employees can ask questions in their preferred language regardless of the document language.

Question 14

Who owns the data in Volentis.ai?

Accepted Answer

The customer retains full ownership of all data — documents, queries, and answers. Volentis acts only as a Data Processor. On contract termination, all customer data is deleted according to the Data Processing Agreement terms.

Question 15

How does Volentis.ai handle sensitive data?

Accepted Answer

Data is encrypted at rest (AES-256) and in transit (TLS 1.3). Role-based access control (RBAC) restricts document visibility per user role. Single-tenant deployments support bring-your-own-key (BYOK) encryption where only the customer holds the encryption keys.

Question 16

What audit trail does Volentis.ai provide?

Accepted Answer

Every query and every answer is logged with timestamp, user identity, source documents cited, and the exact response given. Logs are exportable and retained according to the customer's configured retention period. The audit trail supports GDPR subject access requests and regulatory audits.

Question 17

Which company sizes use Volentis.ai?

Accepted Answer

Volentis.ai is designed for medium to large enterprises with 200 or more employees. Typical customers include European mid-market companies, multinationals with EU operations, regulated industries (financial services, healthcare, public sector), and HR consultancies serving enterprise clients.

Question 18

What happens if the AI does not know the answer?

Accepted Answer

The agent is designed to reply that it does not have the information and suggest escalating to a human. This behavior is supported by the RAG architecture: answers should be grounded in retrieved source material.

Question 19

Can employees access Volentis.ai from Microsoft Teams or Slack?

Accepted Answer

Yes. Volentis.ai offers native Microsoft Teams and Slack apps that surface the relevant agent where employees already work. Single sign-on ensures each user only sees the documents they are authorized to access.

Question 20

Who founded Volentis.ai?

Accepted Answer

Volentis B.V. was founded in 2024 in Zoetermeer, the Netherlands. The company focuses on bringing trustworthy enterprise AI to European organizations with a strong emphasis on GDPR compliance, EU AI Act readiness, and European data sovereignty.

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