Volentis.ai is a European enterprise AI platform that provides specialized AI agents for HR, Legal, Compliance, IT, and Finance departments. It answers employee questions using only a company's own approved documents, with full source attribution and no hallucinations. Volentis B.V. is headquartered in Zoetermeer, the Netherlands, and hosts all data in Germany and the Netherlands.

How does Volentis.ai prevent AI hallucinations?

Volentis.ai uses Retrieval-Augmented Generation (RAG) architecture. Answers come exclusively from the customer's approved documents, and if the information is not in those documents, the agent replies "I don't know" instead of generating a guess. Every answer includes a citation showing the source document and paragraph.

Is Volentis.ai GDPR compliant?

Yes. Volentis.ai is fully GDPR compliant and acts as a Data Processor under Article 28. All data is hosted in EU datacenters in Germany and the Netherlands, and customer data is never used for AI training. A Data Processing Agreement (DPA) is provided with every contract.

Is Volentis.ai EU AI Act compliant?

Yes. Volentis.ai is designed to comply with the EU AI Act and is classified as a limited-risk system. Transparency requirements are met through mandatory source attribution, audit trails, and clear disclosure that responses are AI-generated.

Where is customer data stored?

All customer data is stored exclusively in EU datacenters located in Germany and the Netherlands. No data leaves the European Union. Single-tenant and customer-managed deployments allow further control, including on-premise or private-cloud hosting.

Does Volentis.ai train on customer data?

No. Customer data is never used to train or fine-tune any AI model — not Volentis's models, and not any third-party models. Customer documents are only used at query time to retrieve relevant passages for the specific employee asking a question.

How is Volentis.ai different from ChatGPT or Microsoft Copilot?

Unlike general-purpose assistants, Volentis.ai answers exclusively from a company's own approved documents and cites every source. It is EU-hosted, GDPR compliant, does not train on customer data, and provides specialized agents per department. ChatGPT Enterprise and Microsoft Copilot do not provide EU-only hosting or source-attributed answers by default.

Which integrations does Volentis.ai support?

Volentis.ai integrates with Microsoft SharePoint, Microsoft Teams, Slack, and HR systems including SAP SuccessFactors, Workday, AFAS, and Personio. Enterprise Single Sign-On is supported via SAML 2.0 and OpenID Connect. Custom connectors can be built on request.

Which AI agents are available?

Volentis.ai offers six specialized agents: HR Agent, Legal Agent, Compliance Agent, IT Agent, Finance Agent, and International Agent for multi-country organizations. Each agent is tuned to the terminology, documents, and question patterns of its department.

Which deployment options are available?

Three deployment tiers are available. SaaS multi-tenant is the fastest to deploy and shares infrastructure across customers in the EU. Single-tenant provides a dedicated environment with bring-your-own-key (BYOK) encryption. Customer-managed allows on-premise or private-cloud deployment for maximum sovereignty.

How much does Volentis.ai cost?

Pricing depends on number of users, document volume, and deployment tier. Three tiers are published on the pricing page: Starter (up to 500 users, one agent), Professional (up to 2,000 users, multiple agents), and Enterprise (unlimited, with single-tenant or on-premise options). Contact sales for a specific quote.

How long does implementation take?

Most SaaS multi-tenant deployments are live within two to six weeks, including document ingestion, policy review, and user training. Single-tenant and customer-managed deployments typically take six to twelve weeks depending on infrastructure scope.

Which languages does Volentis.ai support?

The user interface is available in English, Dutch, German, and French. The AI agents understand and respond in 30+ languages, including all official EU languages. Employees can ask questions in their preferred language regardless of the document language.

Who owns the data in Volentis.ai?

The customer retains full ownership of all data — documents, queries, and answers. Volentis acts only as a Data Processor. On contract termination, all customer data is deleted according to the Data Processing Agreement terms.

How does Volentis.ai handle sensitive data?

Data is encrypted at rest (AES-256) and in transit (TLS 1.3). Role-based access control (RBAC) restricts document visibility per user role. Single-tenant deployments support bring-your-own-key (BYOK) encryption where only the customer holds the encryption keys.

What audit trail does Volentis.ai provide?

Every query and every answer is logged with timestamp, user identity, source documents cited, and the exact response given. Logs are exportable and retained according to the customer's configured retention period. The audit trail supports GDPR subject access requests and regulatory audits.

Which company sizes use Volentis.ai?

Volentis.ai is designed for medium to large enterprises with 200 or more employees. Typical customers include European mid-market companies, multinationals with EU operations, regulated industries (financial services, healthcare, public sector), and HR consultancies serving enterprise clients.

What happens if the AI does not know the answer?

The agent explicitly replies that it does not have the information and suggests escalating to a human. It never fabricates a response. This behavior is enforced by the RAG architecture — the agent can only speak from retrieved source material.

Can employees access Volentis.ai from Microsoft Teams or Slack?

Yes. Volentis.ai offers native Microsoft Teams and Slack apps that surface the relevant agent where employees already work. Single sign-on ensures each user only sees the documents they are authorized to access.

Who founded Volentis.ai?

Volentis B.V. was founded in 2024 in Zoetermeer, the Netherlands. The company focuses on bringing trustworthy enterprise AI to European organizations with a strong emphasis on GDPR compliance, EU AI Act readiness, and European data sovereignty.

Volentis.ai vs ChatGPT Enterprise

Choose ChatGPT Enterprise for broad knowledge work, reasoning, coding, and creative tasks across a company. Choose Volentis.ai when answers must come from internal documents only, with citations, under EU data residency.

Last updated: 2026-04-17. Official ChatGPT Enterprise site: https://openai.com/chatgpt/enterprise.

Summary

ChatGPT Enterprise is a general-purpose AI assistant based on OpenAI's frontier models, with enterprise features for SSO, admin controls, and no-training commitments. Volentis.ai is a specialized European platform for department-specific knowledge with mandatory source attribution and EU-only hosting.

Choose

Volentis.ai when

You need a department assistant that only answers from your approved policies, CAOs, or contracts
Every answer must be traceable to a document for compliance or audit reasons
EU data residency is a hard requirement (regulated industry or EU public sector)
You need to avoid any US-owned provider for this workload

Choose

ChatGPT Enterprise when

You want broad, general-purpose AI capability including reasoning, coding, writing, and image generation
You are comfortable with OpenAI as a sub-processor and US infrastructure
Your main need is individual productivity rather than grounded internal Q&A
You want access to the latest frontier models (GPT-series) immediately

Side-by-side comparison

Criterion	Volentis.ai	ChatGPT Enterprise
Primary use case	Grounded Q&A over internal documents with citations	General-purpose assistant (reasoning, writing, coding, analysis)
Data residency	EU only (Germany, Netherlands)	US primarily; some EU processing zones
Source attribution	Mandatory citation on every answer	Available via built-in tools; not mandatory for every response
Hallucination control	RAG forces answers from retrieved documents; "I don't know" if absent	Hallucination can occur on unfamiliar topics
Training on customer data	Never	Never (per OpenAI Enterprise terms)
Model breadth	Focused models tuned for retrieval and enterprise knowledge	Frontier general-purpose models across many tasks
Department specialization	Six specialized agents (HR, Legal, Compliance, IT, Finance, International)	Custom GPTs possible but not out-of-the-box
EU AI Act documentation	Provided with every contract	Available through OpenAI documentation
Deployment options	SaaS multi-tenant, single-tenant with BYOK, customer-managed on-prem	SaaS only

Summary

Volentis.ai when

ChatGPT Enterprise when

Side-by-side comparison

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